CONTACT

Cult Classics is always happy to hear from our patrons! If you are from the press and interested in contacting us regarding screenings, illustrated prints or interview and press requests, feel free to contact us at victor [at] cultclassicsaz.com with a detailed request and we will get back to you as soon as possible!

To save some time, here are a few FAQ questions we can answer right away!

Q. I ordered a VIP T-Shirt, but there wasn’t anywhere to put my size? How do I give you my t-shirt size?
A. If you bought your tickets via mobile ticketing, there might not have been a t-shirt size option; there is on desktop. You can e-mail your t-shirt size prior to the event to us at victor [at] cultclassicsaz.com

Q. I have a suggestion for a movie you should screen. How can we make that happen?
A. Feel free to send us a message on Twitter or Facebook or Instagram or the comments section below this post. We check all of those often. You can also post your suggestions on our Facebook page or group. We read all of them and if we think it might work, we’ll put the trailer in our preshow to see the reaction it gets from the audience at our next event.

Q. What is the difference between a VIP Ticket and a regular ticket?
A. VIP tickets offer additional perks than regular admission. Depending on the level, you may get an art print or shirt or another item. All VIP tickets give you access to a preferred line that gives you the first choice of seating at the event.

Q. I bought a ticket, but I can’t attend. Can I get a refund?
A. Brown Paper Tickets can refund your tickets up to the day of the event. You can contact them directly. We do not refund tickets ourselves or any physical tickets purchased directly from a Cult Classics pop-up, via BPT, or a seller we endorse. Those are all FINAL sales. Under specific emergency circumstances on the day of the event [last minute sickness, etc], we may transfer an unused ticket into a voucher good for a future event, contact victor [at] cultclassicsaz.com if you have further questions.

Q. My ticket is will call, how does that work?
A. Go to the Cult Classics table at the event and they will check you in the day of and they will give you a proper ticket and you can pick up your VIP items at our merch table once you are checked in. We only hold them till the end of the event.

Q. I have never been to a Cult Classics event, how does this work if I bought a physical or mobile ticket?
A. Everyone who buys a ticket online ends up on our will-call list. So go to the Cult Classics table near the box office and give them your name/ticket if you bought online, you’ll get a stub/stamp and be sent to line up. If you bought a VIP package, come to the merch table, we have a special line for you that gives you preferred seating. If you bought a physical ticket, do the same procedure, go to the table to get a stub/stamp and they’ll send you to the regular Cult Classics line.

Q. Are your films on 35mm?
A. No, there are no longer any 35mm projectors at our venue. We project on digital and DCP format.

Q. I saw your cool shirt/art print for a particular film you’re screening? How do I get that with my ticket?
A. You can get our art prints and shirts bundled with your ticket when you buy a VIP package through our ticketing site online. A ticket plus print is $20. A ticket plus a shirt is $30. Our ultimate package includes both for $45. If we have any leftovers after the show, they end up on our web site store. We also have some extras available at the show, but size selection is limited.

Q. I’m sorry I didn’t send you a size for the shirt I ordered. Can I still pick a specific size day of the event?
A. We ask for your sizes early since we print the shirts to order with a few extra. We can try to accommodate but we typically will default your size to 2XL if we cannot reach you via email or phone prior to the show or the last size you have ordered if you’ve ordered shirts from us before in the past.

Q. Can I get a VIP ticket at the theater from you?
A. No, unfortunately, we only sell regular admission tickets when we do walk-up sales.

Q. Can I get a VIP ticket at Silver Cinemas?
A. No, we only sell tickets via our website. Silver Cinemas will not sell you a ticket to a Cult event. On the day of the show, we will sell any leftover tickets to the show at our booth.

Q. Do you have extra tickets the day of show at the door even if it sells out online?
A. No, once a show sells out online, it is sold out. We do not hold tickets for door sales.

Q. Can I just buy tickets the day of show at the door?
A. Yes, but we discourage it since our shows usually sell out. It is also $12 at the door day of for tickets, versus $11 online prior to the event, so its cheaper to buy early.
You can contact us via e-mail at victor [at] cultclassicsaz.com. We’re also available via mobile phone at 310.218.8076.